Foreign Exchange Frequently Asked Questions

How do I pay for the currency?
By cheque, BACS, CHAPS/Telegraphic Transfer. Please note that we do not accept cash for settlement.
How long do transfers take?
Transfer times are subject to timezones and local banking hours and therefore depend on where you are sending your funds. Usually, transfers to the US and Western Europe take 1 day.
How much does it cost?
Once your funds have cleared, we will send your foreign currency either by Foreign Currency draft or CHAPS payment to the bank account specified on your contract note. The charges for these services are £15.00 and £10.00 respectively per transfer payable prior to transmission of the funds. Please note that we advise our clients to settle by cheque, and to send the balance of their forward contracts 5 days before the contract due date.
Is my money safe?
Yes. Upon settlement of your contract, your funds will be held on a secure client account at The Bank of Ireland. This account is specifically used to lodge funds until we receive written confirmation from you regarding where your funds need to be transferred. We do not speculate on the market with clients funds, meaning that you are not in danger of the company losing your money due to unexpected market movement.
What costs and obligations are involved in opening a foreign exchange account?
There are no costs OR obligations with opening an account. You don’t have to trade straight away, but the minute you want to you’ll be ready to access a market normally only available to corporate and treasury departments – at no cost.
What is the minimum amount?
We will be able to offer a competitive rate of exchange on any amount upwards of £5,000.00
Will I work with a dedicated dealer?
You’ll be given the direct number of your own ‘Dedicated Dealer’ who will be your eyes and ears in the market. Our ‘date watch’ and ‘rate watch’ services allow you to pre-arrange alerts based on specific dates and exchange rate bench marks.